Gift your customers a convenient experience of buying tickets
Organize ticket sales for your museums or theaters, and offer additional services such as audio guides, binoculars, group tickets, and more!
Group tickets for tours and trips to the theater
Increase group visits with convenient online booking options with one ticket per group. Create unlimited real-time ticket categories and quotas and attract a wider audience.
Reduce queues for your visitors
Allow visitors to choose the entry time intervals when buying tickets online, so you can reduce queues at the box office and optimize visitor flows.
Enrich your product offering
Offer visitors loyalty schemes, combined offers (entrance with audio guide or tour) and other additional services. Create as many offers and price points as your sales strategy requires.
Personal Dashboard
Manage organization’s data in the Personal Dashboard module in TicketCRM. Here you can enter your banking details to receive funds from ticket sales, configure different types of payments and methods of delivery of purchased tickets. It is also possible to edit or change the event’s terms & conditions.
Manage your team and create an unlimited number of users with different roles and access rights. Set up a ticket office and choose a provider to send SMS and emails for customers.
Also in this module there is a possibility of integration on API of any contractors, addition of own SMTP server, etc.
Ticket sales
The Ticket Sales module provides the ability to segment and structure order statuses, customer data using a variety of filters. If you need filtered information in the form of a spreadsheet, download in the .xlsx or .csv format in just a click.
Work with customer orders with the ability to recalculate the cost of the order, apply or change the promo code, specify the method of delivery, re-generate the barcode, correct the customer’s email address or other details in the client’s profile to resend their tickets. You can also make a partial or full refund if necessary.
Your customers
For better analysis of the target audience and sales effectiveness, get direct access to the customer base in your personal account of TicketCRM.
You can get the information you need by setting filters, sorting by different types (event, order status, date and venue, genre, etc.). You can also quickly find the details of a specific customer or order by full name, order number, email address, phone number or barcode.
Box office
This Box office module will help to create the required number of cash registers tied to the cashier and appoint a collector.
In the cashier’s office, use promo codes, discounts, use a convenient internal calculator, book seats and print paid tickets. You can connect a terminal and a fiscal printer to any cash register you create. You can generate and export various reports.
Your events
In this TicketCRM module you can create, edit, duplicate and connect similar events. You can also control ticket’s pricing, and fully manage your ticket flow: to issue for sales, to create invitations and archives of tickets. Editing of each event is logged and can be observed in the edit history.
This is where you can turn on entry control, assign entry officers, as well as get receive entry statistics and work with barcodes for each event.
Subscriptions
Collect customer data and track which page they subscribe to in order to plan the most effective advertising campaign and properly allocate advertising budgets.
To build your own audiences and increase customer loyalty, run automated email or SMS campaigns.
Promotions
Increase ticket and season pass sales, offer promising offers to loyal customers, by creating personal or general promotions.
The TicketCRM Promotions module has all the tools you need to create a promotional or automatic discount promotion for each of your events. In addition, discounts can be both in percentage and for a certain amount; applied once or indefinitely.
Season passes
If you have multiple consecutive events, the Season passes module will come in handy. It allows your customers to attend a number of events instead of buying a ticket for each one.
Here you can create the necessary types of season tickets based on various settings, customer profile data and link them to the season pass.
Venues
In the TicketCRM Venues module, you can use existing events and create new ones. There may be several seating plans and 2D schemes in each venue. If there is already one that suits your event – use it. If not, you can always upload a new one that would suit your seating for the event. If necessary, we will brand the new scheme.
In order to impress customers with their progressiveness, in addition to a schematic representation of the location of the venue, you can also paint the venue in 3D.
Entry control
TicketCRM has the necessary module to perform high-quality and fast entry control. Set the required settings for activating and deactivating the entry control, specifying the required date and time.
Create the required number of entry control managers and appoint them to the scan points, providing each with a personal login and password.
If tickets for the event were sold separately and on different portals – you can upload the barcodes of another ticket operator to TicketCRM. After the event, receive your entry control statistics and determine the effectiveness of the system.
TicketCRM Widget
The TicketCRM Widget module is responsible for customizing your sales. Customize the ticket sales widget with color scheme; choose what data your client will provide when buying the ticket, and set up personal marketing email content and ticket design templates.
Set the necessary settings for payment, ticket delivery and payment currency. There is a function of creating an invoice and payment by a legal entity as well.
You can also choose to send messages to any messenger or SMS-service, specify the maximum number of tickets that the customer can buy at one time. And for complete information, link Google Analytics or FB Pixel to your ad cabinet or a separate event.
TicketCRM Advantages
Big data statistics
Track your sales, client data and generate big data statistics from your ticket sales in real time
Reporting
Instantly generate marketing and accounting reports for any event in just a few clicks
Ticket categories
Create unlimited quantities of ticket categories and ticket quotes in real-time and attract new audiences
Season tickets
Offer your most loyal fans flexible season tickets for any events
Entry control system
Take control of your event’s inbound data and track all entries and tickets to the event in real time
Easy-to-use platform
Easily manage ticket sales with a technologically reliable and easy-to-use CRM
Ready to work with us?
Fill out the registration form and expect one of our managers to get back to you as soon as possible!
Theatrical art dates back to the VI century BC, but its development is always inextricably linked with the general development of society and its culture. Despite its centuries-old history, theatrical art has not lost its relevance to this day. Even today, there are millions of theatergoers who enjoy live acting, costumes, lighting and audio. Fans of theatrical art eagerly visit both small chamber theaters and majestic theater institutions of national and historical importance.
Each theater has its own characteristics of ticket sales and customer interaction. Most of these establishments are equipped with fixed ticket offices and are used to selling tickets there. But touring theater troupes often use the services of event agencies, and sometimes not one, but in each place another. TicketCRM has all the necessary tools to ensure comfortable work and convenient ticket sales for all types of theaters and theater studios. In addition, the system works in real time, which allows the simultaneous sale of the entire hall both online and at the box office.
Given the fact that some theaters are accustomed to impressing their visitors not only with modern productions, but also the venue, often new locations require the creation of new schemes. This is not a problem for our team – we paint of any complexity and also with your branding.
You can feel the centuries-old development, not only in the theater. You can join the ancient history and learn a lot of new and interesting things in various thematic museums. They are also stationary or mobile temporary exhibitions. You can also sell tickets to any museum online and at the box office in front of the entrance using TicketCRM.
Years of cooperation with a variety of theaters, museums and circuses have made it clear that clear and timely reporting is an important part of such institutions. That’s why we’ve developed several types of reports that can be accessed with a couple of clicks at any time. Want to try working with TicketCRM? Leave a request – and the manager will contact you!