Reserved seats at events provide attendees with peace of mind and comfort knowing that their seat is reserved in advance. The TicketCRM platform provides all the tools you need to easily organize such seats, improving the attendee experience and easing logistics for organizers. In this guide, we will look at the benefits of reserved seats and explain how to use TicketCRM to make the booking process convenient and efficient.

Unlike general admission tickets, where attendees compete for the best seats on a first-come-first-served basis, reserved seats provide structure and predictability. Attendees choose their seats in advance based on their preferences: best viewing angle, optimal acoustics, or more accessible seats. This approach provides attendees with comfort and confidence, and organizers with simplified guest flow management and increased guest satisfaction.

1. Improved crowd control and security

A reserved seating system helps organizers plan capacity in advance, making it easier to distribute guests around the room. This greatly improves crowd management as attendees know where to go and less time is spent searching for a seat. TicketCRM provides visualization tools and interactive maps to help organizers quickly orient guests.

2. Convenience for attendees

With reserved seats, attendees can plan their arrival time, avoiding arriving early for the sake of a good seat. This reduces stress and allows attendees to immediately immerse themselves in the atmosphere of the event. TicketCRM gives the ability to pre-select seats through interactive layouts, allowing guests to see available seats and make decisions without rushing.

3. Availability for different categories of visitors

Reserved seats allow you to cater to the needs of different groups, whether it's people with disabilities, elderly guests or families who want to sit together. TicketCRM supports the creation of zones with different levels of accessibility and helps attendees to choose convenient seats in advance, which makes the event accessible and comfortable for everyone.

1. Prepare a seating chart

Before you start selling, assess the layout of your hall to design the optimal seating arrangement. Define zones for different categories of seats - VIP, standard, accessible seats, etc. TicketCRM supports the creation of interactive seating charts, which allows participants to easily select seats and organizers to manage availability in real time.

2. Select a ticketing platform

Select a system that supports seat reservations. TicketCRM allows you to set up an interactive map with pre-booking capabilities, providing attendees with clear choices and availability information. Provide attendees with a detailed map and explain the benefits of reserved seats so they can make an informed choice.

3. Team training and logistics

Train staff to escort participants to their seats and handle seating issues. TicketCRM helps organizers manage the flow of attendees, and having a clear reservation system increases satisfaction and makes the event organization more efficient.

1. Introduce different categories of seats

A variety of comfort levels and ticket prices can cater to the needs of different categories of attendees. For example, you can create categories with better viewing angles, seats closer to the stage or more accessible areas. TicketCRM supports a variety of options, which makes it easy to segment tickets into categories and offer each participant optimal conditions.

2. Upselling options

Before finalizing a purchase, offer attendees to upgrade their seats or add exclusive bonuses. This strategy not only improves attendee comfort, but also increases event revenue. TicketCRM integrates the ability to upsell tickets, adding personalization to the process and creating a unique experience for each attendee.

3. Maintain clear communication

Ensure clear and consistent communication with attendees throughout the booking and arrival stages of the event. TicketCRM allows you to organize attendee notifications, automatic reminders and arrival instructions, making interactions comfortable and minimizing potential issues.

TicketCRM offers powerful tools for creating and managing seating charts, making it easy for organizers and attendees to reserve seats. With TicketCRM, organizers can:

• Create interactive seating charts with different levels of seats.
• Track seat availability in real time to help avoid overbooking and duplicate reservations.
• Manage ticket sales and seat upg rades - attendees can upgrade their own seats to more comfortable areas.
• Provide access to visual layouts for easy seat selection so that attendees can make an informed decision.

These TicketCRM features help make the reservation process smooth and easy to understand, which improves the attendee experience and allows organizers to focus on other aspects of the event.

• Question: Can I combine reserved seating and general admission tickets at the same event?
• Answer: Yes, TicketCRM supports mixed zones, allowing you to combine reserved and GA tickets. This is useful for events where flexibility in seating is needed.
• Question: What table, section and seat limits are available in TicketCRM?
• Answer: TicketCRM supports up to 200 sections, up to 300 tables and up to 1,000 seats, allowing you to easily customize seating arrangements for events of different sizes.
• Question: Can I have multiple events on one page?
• Answer: Each page can represent a single event or date. If you need to create multiple sessions, use separate pages by copying the templates with customizations.
• Question: Can I change a reserved seating order?
• Answer: Changes in already confirmed orders on the TicketCRM platform are possible through canceling the order and re-booking. To do this, you can provide the participant with a voucher to re-select seats independently.
• Question: Is the system suitable for banquets and other formal events?
• Answer: TicketCRM supports table seating, which makes it an excellent choice for banquets, conferences and other events where personalization and simplified management are important.

Seating reservation is a strategic solution that improves the comfort and safety of attendees and simplifies logistics for organizers. The TicketCRM platform helps to implement flexible booking solutions, making the process simple and convenient for both organizers and attendees. With clear planning and a strategic approach, reserved seats can make your event more memorable and comfortable.

If you have any questions or need help with customization, the TicketCRM team is always ready to help and ensure the success of your event with the reserved seating system!